Data Deletion
How to delete your account and request removal of your personal data
Delete your account in the app
The quickest way to delete your Print Swap account and associated data is directly inside the app:
- Open the Print Swap app.
- Go to Settings.
- Tap Account.
- Tap Delete Account and follow the confirmation steps.
Deleting your account removes your profile, uploaded artworks, and account-linked personal data from the platform. Some data may be retained for a limited period where required by law, to resolve disputes, prevent fraud, or meet accounting and tax obligations โ as described in our Privacy Policy.
Submit a data deletion request by email
If you cannot access the app or prefer to make a written request, email us at hello@print-swap.com with the subject line Data Deletion Request.
Include:
- the email address associated with your Print Swap account
- a brief description of the data you want deleted
We will respond within a reasonable timeframe and confirm what action has been taken.
Advertising measurement data
Print Swap uses Meta technologies to measure the performance of app-install advertising campaigns. This measurement is limited to app install and launch signals only.
We do not send payment details, artwork files, swap details, private messages, email addresses, phone numbers, or other personal identifiers to Meta through this measurement. We do not use Meta advanced matching.
To request deletion of any data Meta may hold in connection with our advertising measurement, you can use Meta's own data deletion tools at facebook.com/help/contact/564160533384479, or email us at hello@print-swap.com and we will assist where we are able to.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data. See our Privacy Policy for a full description of your rights and how to exercise them.
If you are in the UK, you may also complain to the Information Commissioner's Office (ICO): ico.org.uk.